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PRIVACY POLICY

This Privacy Policy explains how www.retrolu.com ("we" or "the Site") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

For questions, more information about our privacy practices, or complaints, please contact us via email at info@retrolu.com.

Collecting Personal Information

We collect information about your device, interaction with the Site, and information necessary to process your purchases. Personal Information includes:

  • Device Information: Collected automatically via cookies, log files, web beacons, tags, or pixels. This includes web browser version, IP address, time zone, cookie information, sites or products viewed, search terms, and site interactions. Used for site functionality and analytics.

  • Order Information: Collected to process orders. This includes name, billing and shipping address, payment information, email address, and phone number. Used to fulfill orders, process payments, arrange shipping, provide order confirmations, and screen for fraud.

  • Customer Support Information: Collected when you contact us for support. This includes name, billing and shipping address, payment information, email address, and phone number. Used to provide customer support.

Sharing Personal Information

We share your Personal Information with service providers to fulfill our contracts with you, such as:

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  • Wix: Powers our website. Wix Privacy Policy.

  • Legal Compliance: We may share information to comply with legal requests or to protect our rights.

Behavioural Advertising
We use your Personal Information for targeted ads. For example:

Using Personal Information

We use your Personal Information to provide services, process payments, ship orders, and inform you about

products and offers.

Lawful Basis
Under GDPR, we process your Personal Information based on:

  • Your consent

  • Performance of the contract

  • Legal obligations

  • Legitimate interests that do not override your rights

Retention

We retain your Personal Information as long as necessary to fulfill the purposes we collected it for, unless otherwise required by law. You can request the deletion of your data by contacting us.
 
Automated Decision-Making
We do not engage in automated decision-making that significantly affects you.
 
Selling Personal Information
Our Site sells Personal Information as defined by CCPA. To opt-out, contact us at info@retrolu.com.
 
Your Rights

  • GDPR (EEA Residents): Access, correct, update, or erase your Personal Information. Contact us to exercise these rights.

  • CCPA (California Residents): Access, port, correct, update, or erase your Personal Information. Contact us to exercise these rights or designate an authorized agent.

Cookies

We use cookies to enhance your browsing experience. You can manage cookies through your browser settings. Blocking cookies may affect site functionality. More on cookies: All About Cookies.

Do Not Track

We do not alter our data collection when we detect a Do Not Track signal from your browser.

Changes

We may update this Privacy Policy occasionally. Any changes will be posted on this page.

Complaints

Contact us at info@retrolu.com for complaints. If unsatisfied, you have the right to lodge a complaint with your local data protection authority.

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