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FAQ

  • How do I know if my order has been shipped?
    You will receive a dispatch notification via email as soon as your order has been shipped. This notification is sent to the email address you provided when placing your order. We typically ship all orders within 2 business days.
  • What happens after I place an order?
    Order Confirmation: You will receive an order confirmation email immediately after placing your order. Processing: Your order will be processed and dispatched within 2-4 business days. Shipping Notification: Once your order has been shipped, you will receive an email with your tracking number.
  • ​When can I expect my order to be delivered?
    Orders are typically delivered within 7-14 business days after dispatch. Please note that deliveries to certain remote locations may take a few extra days.
  • How much does shipping cost?
    All orders come with free worldwide shipping and tracking.
  • Where do you ship to?
    We ship worldwide at no additional cost!
  • We ship worldwide at no additional cost!
    Absolutely! Please reach out to our excellent customer service team at info@retrolu.com. Thank you for shopping with Retrolu!
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